Frequently Asked Questions

When people recognize they need a professional HVAC contractor for any type of repair, parts replacement, or installation, they tend to have a lot of questions that may vary. We hope that this page will save you some time by answering some of the most common ones that our experts at Best Mechanical in Elk Grove get.

Q: What are the services you provide?

A: Our services include furnace & air conditioning repair, HVAC equipment installation and replacement, as well as maintenance and troubleshooting. We also do air duct cleaning and we keep you steady on the track of energy efficiency and improved air quality.

Q: What are your working hours?

A: We work every day from Monday to Friday between 8 AM and 5 PM. We are closed on Sundays and Saturdays.

Q: Are your technicians experienced and qualified?

A: We have been a professional HVAC contractor in Elk Grove, CA since 1997. Our company is fully licensed and our expertise can be seen in the vast array of services we are ready to provide.

Q: Do you work with many brands?

A: We have an in-depth system knowledge that covers virtually all makes, models, and brands of heat pumps, furnaces, AC units, commercial refrigeration, humidity control systems, boilers, and so on.

Q: Do you offer new HVAC design?

A: Yes. Our specialists are equipped with technically-advanced tools and they are armed with an eye for detail. They can install innovative and budget-friendly solutions for your home or commercial property. As part of the service, they will calculate the current amount of heat loss, what duct design and ventilation and layout will work best, and how to go about obtaining the necessary building permits.

Q: Are your maintenance plans flexible?

A: Yes. All of our services are completely customizable to fit your needs. The maintenance plans we offer are flexible to suit any situation. We also offer rooftop package units. Learn more about them by calling us.

Q: Why should I choose your air conditioning repair service?

A: We offer multiple benefits to our clients. Not only will you get a fast emergency response, but also flexible scheduling, free estimates, quality replacement parts, and affordable upgrades. If instead, you need help with the installation of a new unit for your home or business, we will help with the air conditioning design and a precise follow of a step by step process. We train each specialist on our team in both the safety risks and building costs so we help them minimize the downtime and bring back your old air quality quickly.

Q: Do you service commercial units?

A: Yes. A large part of our clients is comprised of local businesses. We offer to them all the standard services that our residential clients get to enjoy. We can track and improve your energy consumption habits and offer cost-saving solutions. You can upgrade your units or discuss any other ideas of yours on an appointment with our specialists.

Q: What are some common AC problems you help with?

A: Our specialists get called on a variety of occasions. The most popular maintenance procedures we provide are dirty filters, fixing leaks around the units, uneven dispersion of cool air, ice formation on coils, and strange odors coming for the AC unit. If you’re experiencing any of them, seek help by calling our local team in Elk Grove, CA.

If you still have a few questions that were not answered above, don’t hesitate to call Best Mechanical in Elk Grove at (916) 237-7605 and speak directly with our pros!

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